SERVPRO DryBook questions & answers

DryBook is a free app for tracking restoration projects according to industry standards
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Question by Andy
65 views
1
Usha Kumari
Answer by Usha Kumari

To delete duplicate or unwanted sketches in SERVPRO DryBook, follow these steps:

  1. Open the DryBook application on your Windows device.
  2. Navigate to the project or file where the sketch is located.
  3. Locate the sketch you want to delete in the list or within the project details.
  4. Right-click on the sketch or select the sketch to see the options.
  5. Look for a "Delete" or "Remove" option in the context menu or toolbar.
  6. Confirm the deletion if prompted.

If these steps do not work, refer to the user manual or support resources specific to SERVPRO DryBook for additional guidance, as interfaces and options can vary.

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Question by Ana L Gonzalez
207 views
2

I have updated the app deleted it and redownloaded neither of these worked.

Swati Dubey
Answer by Swati Dubey

It seems like there may be a technical issue with the SERVPRO DryBook app causing duplication and deletion of jobs. You may want to reach out to SERVPRO customer support for assistance in resolving this problem.

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Answer by Ashish Bajaj

Yes, you can add an updated sketch to DryBook and keep the old one as well.

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Question by Servpro of Avondale
342 views
4

Having trouble checking a job back in and it gives a reference number to give to tech support. How do I resolve this issue?

Stephen Prastman
Answer by Stephen Prastman

In most of the cases, reference numbers are used to describe a problem with the application. You can find information about these reference numbers in the Help section on the official website, but it's best to get in touch with the support team to avoid any other complications or break anything related to software's functionality.


Go to Help > About to obtain the necessary contact details or you can log-in on the official website with your account: http://goo.gl/jVjcUW

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